Here’s a few questions that we are often asked by clients. If you have further questions, please contact us or give us a call at 646-287-6033.

What should I expect during my free consultation?
During your consultation we will discuss your past and present history with regard to general health, working out, past injuries or limitations and of course your goals in training. You’ll meet with your prospective trainer and tour the gym. Please note that the free consultation is not a free training session.

How do you handle billing and payment?
Most individuals find it economical to buy a package of sessions following their consultation. At the end of your block of sessions you will receive a record of dates those sessions have been used. Payment is expected at the beginning of your next session. If you prefer to go session by session then payment is expected prior to the start of the session.

What forms of payment do you accept?
At this time we accept checks, money orders, credit cards (except AMEX), and cash.

Will your trainers travel to my home or my gym in my building?
We do travel to gyms other than our facility for an additional fee. We also train clients outdoors.

What is your cancellation policy?
We require 24 hours notice to cancel a session without charge.

How often do you suggest I train?
How often you work with a trainer depends on what exercise you are willing to do on your own. Most clients train between two and three times per week and on their own do some form of homework that is determined together with their trainer.

When can I expect to see results?
This question is difficult to answer without knowing what your current activity level, diet, and genetics are like. We will give you a program that will work most efficiently toward your goals, however without consistency and discipline you will not see the fastest results. We will try to give you the most realistic program possible for your lifestyle. “Too much too soon” is not only unpleasant and unsafe, it’s impossible to maintain. Our goal is to make your workouts enjoyable and your nutritional program realistic to ensure long term results.

What is the difference between Pilates and traditional strength training?
Pilates is a form of resistance training that focuses on strengthening your core as well as maintaining and improving flexibility. Although Pilates is for overall strength, the focus is different than traditional strength training. Proper technique, alignment, and breathing are emphasized along with focus. Resistance training that is not Pilates-oriented typically places a heavier load on muscles. Although your core is working in most exercises in order to stabilize the spine, the goal is more geared toward strengthening muscle groups that are moving the resistance. The goal is often geared more toward changing body composition in order to build lean muscle and decrease fat stores which in turn increases resting metabolic rate.

Will you help me work on exercises to do on my own?
Once we work with you a few times and are able to see where your strengths and limitations lie, we will have a pretty good idea of what you are able to do on your own. If you are not able to do the ideal amount of one on one training suggested, we will work with your schedule so you may participate is semi-private or small group training as well as develop a program for you to do on your own.